I recently learned that I have started to take the technology in my office for granted. When I first got my CEREC, or returned from a course, the patients picked up on my excitement for CEREC, but as time has gone on, I don't think I retained the same excitement. I took the technology for granted. It had become the "standard" way of restoring teeth. I have become too comfortable with the CEREC. My staff has accepted this as the standard, and they don't pass the same excitement along as they did in the past. My existing patients already have heard the milling chamber going. A lot of my patients already have had CEREC restorations performed, and love them. They expect one-visit, all-ceramic restorations that look fantastic and feel like their own natural teeth. SO I hired this videographer who has filmed in many dental offices, and we started going through the motions of him filming our office. I took him in the back and we started filming in the ops, and I demonstrated the CEREC system. A quick buccal bite scan utilizing liquid reference, and the models stitch in an instant. In a few seconds, a very nice biogeneric crown. He was amazed, and re-filmed three times. 'No impression material,' he kept saying, 'and no temps!' What I thought would be a quick segment of the total shoot ended up being a bigger part of the morning. I thought I had so much to show this guy at the new office and he wanted to hang out seeing the CEREC in action. And this was all due to a person who has been to a lot of dental offices being wowed with the CEREC technology. If you find yourself getting too comfortable with the CEREC system, think about how you can recharge you and your staff's excitement. Push your limits by trying new techniques, taking a course - or even better, take your staff with you for a course. You won't regret your investment.